Frequently Asked Questions
Everything you need to know about our clean, gentle body care for the whole family.
Are Tubby Todd products safe for newborns and sensitive skin?
Yes! Our products are formulated with clean, plant-based ingredients specifically designed for sensitive skin. They are pediatrician and dermatologist tested to be safe for even the littlest ones.
What is your shipping policy?
We offer standard and expedited shipping options. Most orders are processed within 1-2 business days. Free standard shipping is available on all domestic orders over $50.
Do you offer a satisfaction guarantee?
We want you to love your suds! If you are not satisfied with your purchase, we offer a 30-day Worry-Free Guarantee. Simply contact our support team to initiate a return or exchange.
Are your products cruelty-free and vegan?
We never test our products on animals. Most of our collection is vegan; however, a few products contain sustainably sourced beeswax. Please check the specific ingredient list on each product page.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
Can adults use Tubby Todd products too?
Absolutely! While our products are designed for babies, many adults use our All Over Ointment and lotions for eczema, dry skin, and daily hydration.